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Billing policy

OmniLogic Internet is billed on a month-to-month basis, in advance of each month. Here is how the billing process works.

Billing timeline

  • 23rd: we send an invoice for the upcoming month.
  • 1st: if payment has not been received, we email a reminder invoice.
  • 3rd: if payment has still not been received, an electronic reminder appears when you log on to the internet using OmniLogic service.
  • 5th: if we have not received payment and no arrangements have been made, bandwidth is throttled to a minimal speed so you know the connection works but not at full capacity.
  • 10th: if payment has not been received, service is disconnected.
  • 30 days: if we have not heard from the customer, OmniLogic will request the return of any OmniLogic-owned equipment.

If you need to make special arrangements, email billing@omnilogicinc.com to discuss your needs. We are always willing to work with our customers.

Ways to automate your billing

  • Save your credit or debit card on file and we will charge it when we do our monthly invoicing.
  • Schedule a specific day to charge your card, for example the first of the month.
  • Pay by check, including your bank’s automatic bill pay. Please set it up so the bill is paid by the first, not sent out on the first. Mailed payments can take up to 10 days to reach us, and service can be slowed or stopped while payment is in transit.
  • Subscription billing via PayPal.

Payment security

We use Square (squareup.com) as our credit card provider, so OmniLogic does not retain any financial information from our customers. Square processes millions of dollars in transactions each month, so we are confident your financial information is safe. We do not make any warranty as to the actual security or safety of Square, and invite you to visit their website to learn more about their services.

Questions about our billing policy or need to make payment arrangements? Call our office at 530-269-8877 or email billing@omnilogicinc.com.