OmniLogic Internet Billing Policy
Omnilogic Internet is billed on a month to month basis. We bill for service in advance of each month.
Here is how the billing process works.
We send out an invoice on the 23rd of each month. This invoice will reflect the amount due for the upcoming month. If payment has not been received by the 1st we will email a reminder invoice. If payment is not received by the 3rd of the month we will send an electronic reminder that should appear when you log on to the Internet while using OmniLogic Internet service. On the 5th of the Month, if we have not received payment or if no payment arrangements have been made by the customer we will throttle bandwidth to a minimal amount of speed. We do this so the end user knows the internet connection is working but not at full capacity. If payment has not been received by the 10th of the month then service will be disconnected. If we have not heard from the customer by 30 days OmniLogic will request the return of any OmniLogic owned equipment. If a customer needs to make any special arrangements we encourage them to email us at firstname.lastname@example.org to discuss your needs. We are always willing to work with our customers.
There are various ways to automate your billing
- we offer the opportunity for you to save your credit or debit card on file. When we do our monthly invoicing we will charge the card at this time.
- We can schedule a specific day to charge your card. For example if you want your card charged on the first of the month, then we can set it up for that day.
- We do accept checks, so you can use your bank’s automatic bill pay feature. PLEASE NOTE: if using bank bill pay, please set it up the the bill is paid by the first not sent out by the first. If the bank does not send it out until the first it can take up to 10 days for it to reach us, in which case the service can be slowed down or stopped while the payment is in transit.
- We can offer subscription billing via pay pal.
We use Squareup as our credit card provider so our company does not retain any financial information from our customers. Squareup is a secure service that processes millions of dollars in transactions each month, so we are confident your financial information is safe. We do not make any warranty as to the actual security or safety of squareup, and we invite you to visit their website at www.squareup.com to learn more about their services.
If you have any questions about our billing policy or need to make payment arrangements please feel free to call our office at 530-269-8877 or send us an email to email@example.com We want to be sure you can always enjoy our carrier class high speed internet.